City Hall floors 2-6 are closed to the public at this time. However, staff continues to conduct business. Feel free to call us. 

Click HERE for more information and other COVID-19 updates.

COVID-19 Frequently Asked Questions

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For general information regarding COVID-19 and the most recent County updates please visit the San Diego County Information page and the San Diego County FAQ page.

Additionally, below is a list of the most common California Department of Public Health Guidance regulations:

For more updates from the California Public Health Department, please click here.

The following Frequently Asked Questions are specific to the City of El Cajon:

  • Can the County relinquish control to El Cajon for reopening businesses?

    The County of San Diego retains the only health department which serves all jurisdictions across the county. As such, all cities – including El Cajon – must follow directives and guidance set forth by the County of San Diego during this health crisis. The County, in turn, must follow the directives and guidance sent down by the Governor of California and any orders passed by the County, must at least meet minimum guidelines ordered by the State.
  • Does the City have Hand Washing Stations?

    The County of San Diego has placed 9 hand washing stations in El Cajon at the following locations: 

    1. Arnele Avenue MTS Transit Station – 762 N. Marshall Ave.
    2. Bill Beck Park – 541 N. Pierce St.
    3. City Council Chambers – 200 Civic Center Way
    4. El Cajon MTS Transit Center – 352 S. Marshall Ave.
    5. El Cajon Valley Middle School Park – 550 E. Park Ave.
    6. Judson Park – 320 N. Magnolia Ave.
    7. Lexington Post Office – 401 W. Lexington Ave.
    8. Prescott Promenade – 230 E. Douglas Ave.
    9. Wells Park – 1153 E. Madison Ave.
  • Has the City adopted an eviction moratorium?

    This is certainly a topic on many people’s minds during the COVID-19 pandemic. The Governor has enacted an Executive Order that protects residential renters from eviction. The Order suspends the state’s unlawful detainer rules during the COVID-19 pandemic. This action prevents management companies or landlords from filing an unlawful detainer action against a renter for failing to pay rent. Further, at its meeting on April 6 2020, the California Judicial Council adopted an emergency court rule that effectively stops all evictions, other than those necessary to protect public health and safety, for the duration of the COVID-19 emergency. The rule is applicable to all courts and to all eviction cases, whether they are based on a tenant’s missed rent payment or another reason.

    Evictions are considered civil matters, which fall under the jurisdiction of the County of San Diego Courts. Currently the courts are closed during this state of emergency and it is the City’s understanding that unlawful detainer actions are not considered "emergency" matters for the courts sufficient to allow filing of such actions, much less trials on the merits.  For now the City believes that the Executive Order issued by Governor Newsom would be sufficient to present a defense on the part of tenants, if necessary, but we do recommend you contact The Center for Social Advocacy at (619) 444-5700 if you need additional guidance on this matter.

    Tenants and landlords should be aware that at its meeting on April 14, 2020, the City Council adopted a resolution strongly encouraging that owners of rental properties in the City refrain from raising rent for a 60-day period beginning April 15th. Tenants are also encouraged to actively communicate with landlords about financial hardships during this time.

  • How is the City protecting First Responders?

    The City follows County Emergency Medical Services (EMS) recommendations including:  

    • Exposures: If there is a confirmed exposure of a first responder, crews do not need to be removed from duty unless they are symptomatic.
    • Symptomatic: If a first responder is symptomatic then they will be required to self-isolate. 
    • Isolation Location Options: First responders can (1) self-isolate at home, or (2) if there is an at-risk person at home and no other place for isolation, the County will provide a hotel room as long as the individual meets its guidelines.
    • Length of Isolation: The individual must self-isolate for at least 72 hours following the resolution of fever (without the use of fever-reducing medication), display signs of an improvement of respiratory symptoms, AND at least seven days have passed since the onset of symptoms. 
  • I don’t have health insurance, can I still get tested for COVID-19?

    Yes, a doctor’s referral is not required to get tested for COVID-19.
  • I have a business in El Cajon that I would like to reopen but I need to test my employees first. How do I do that?

    The nearest public testing facility in the County is located at Grossmont College and tests are administered by appointment only.
  • Is the City providing a homeless shelter?

    The City supports East County Transitional Living Center to provide homeless shelter services. In addition, the State of California and the County of San Diego have setup the San Diego Convention Center as a surge shelter. The State provided the Regional Task Force on Homelessness (RTFH) with $1.7 million for sheltering in the county. The City of El Cajon contracts with the RTFH and has offered to help. 

  • Is there a way to find out where in El Cajon the cases of COVID-19 are?

    The County of San Diego is the lead agency on receiving information on active cases of COVID-19 and is bound by HIPAA-related restrictions with regard to releasing personal information.  Click here to view county reported cases by area.

    Although the specific locations of COVID-19 cases in the City are not known, it’s imperative that everyone adhere to the guidelines set forth by the County of San Diego and the State of California. We, as citizens, have a responsibility to stay home, if possible, except in order to conduct essential functions. If required to go out, maintain a six-foot physical distance, wear protective face coverings, and employ proven-effective hygiene and cleanliness practices. This applies to ourselves and our surroundings. These are the best tools we have to stay healthy and combat this virus.
  • When can Little League and other recreational leagues resume?

    Little League and other sports can reopen when they are safe. Sports groups are encouraged to submit a safe reopening plan to the County. You can find the template for a safe reopening plan here: San Diego County Safe Reopening Plan Template

  • When can schools reopen?

    School districts are separate jurisdictions which neither the City nor the County have authority over. It is recommended that you contact the school board or superintendent of your local school district to learn the status of school closures and re-openings. A complete listing (with links) of school districts that serve El Cajon, as well as county-wide colleges and universities is located on the Resident Resources page underneath “School Information.”
  • When will libraries reopen?

    Libraries are not part of phase 2 reopening, but the Framework for reopening recently passed by the county will continue to provide guidance as the State transitions into later phases of reopening other sectors of the economy.
  • Where can I get tested for COVID-19?

    Three testing locations have been established in the County: Chula Vista, Escondido, and Grossmont College in El Cajon. A doctor’s referral is not needed and each facility has a daily testing capacity of approximately 800 tests. Those wishing to be tested must schedule an appointment by following these steps:

    1. Go to or call (888) 634-1123
    2. Answer questions including name and health coverage status
    3. Choose testing location and make appointment
  • Why are we reopening while the COVID rates continue to climb?

    The County continues to watch hospital capacities very closely. While the numbers continue to increase, the rate of spread has not been increasing but rather trending flat and downwards. 
  • Why aren’t N-95 masks being provided to the public?

    N-95 masks should only be worn by medical professionals. Regular cloth masks are sufficient for the general public.