Auto-Pay and Bill Pay

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In December of 2019, the company the city contracted with for sewer billing and customer service, which was called Fathom, unexpectedly went out of business. On Fathom, customers were able to login to their customer portal, view their balance, transaction history, pay their bills, set up auto-payment options, and much more.

Since this company is no longer in service, many of those features are not available anymore. We are working hard to bring these features back as quickly as possible.

For balance Inquiries click HERE 

To request your account number or a copy of you sewer bill click HERE


Typing on a computerBILL PAY

To ensure your payments are sent to the City, please set-up a new bill pay account with the following information:

City of El Cajon

P.O Box 51943

Los Angeles, CA 90051



*Please note that it is best to DELETE the old payee information and create an entirely new payee account to ensure your sewer payments are delivered to the city.