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My Payment is Not Reflected on My Bill

To assist us in resolving this issue, please submit the following form and upload a copy of the cleared check

that you or your bank issued. No other proof of payment will be considered.

You will be notified by email if additional information is needed.

To ensure that your future sewer payments are delivered to the City, please contact your bank to add a new payee with the following information:

City of El Cajon

P.O. Box 51943

Los Angeles, CA 90051

619-873-1660

No late fees will be assessed for approved claims.

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